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Frequently Asked Questions

Fine art prints

I work with Bay Photo, a California lab that produces high-quality metal and traditional photo paper images. I offer two types of prints:

Metal - these are made by dye sublimation onto sheets of aluminum. I use a "Satin" finish which is smooth with a very even appearance and minimal glare. The aluminum is is mounted on 2mm black Styrene and finished with a black metal inset frame and wire hanger. I am a huge fan of these prints and so are most of my customers. They are archival; have accurate color reproduction; have a clean, modern look; and arrive ready to hang on the wall without the need for a frame. I have created metal prints up to 40 by 60 inches with great results.

Traditional Photo prints - these are printed on Hahnemuhle FineArt Baryta Satin paper, heavy archival paper with a light texture, for a traditional photo look. You can order "just the print", a print with a 2-inch border archival mat, or framed with a flat black wood or metal frame. Note that the maximum length for metal frames is 30 inches and for wood 20 inches.

Most prints are offered in three approximate sizes: 20 by 13 inches, 30 by 20 inches, and 40 by 27 inches. Exact size will vary depending on the actual size of the original image. These sizes were chosen because they are the most popular and because they limit shipping costs. If you would like to purchase a larger size, please CONTACT ME.

Shipping

Ground shipping within the US and Canada is free for all orders. Additional charges will apply for 2-day, overnight, and international shipping. Please contact me with any questions regarding international shipping. I ship within North America using FedEx and provide a tracking number at the time your order is shipped. Please note that I cannot deliver to a PO box so please ensure that you provide me with an actual street number address. All items are carefully packaged to prevent damage during transit. Average shipping/delivery time is between 2-5 days (once your finished order leaves the facility).

Satisfaction always guaranteed

I want to make sure every customer is completely satisfied with any print you purchase from me. If for any reason you are not, please CONTACT ME first and include your order number and a brief description of the problem. If I can't resolve it, I will provide you a full refund upon return of the print. I do charge a 15% restocking fee for canceled orders since I incur these costs from my print vendor.

How can I keep up with your new work?

I would love to keep you up to date on any new work. An easy way to stay in the loop is by signing up for my newsletter [insert link to newsletter sign up] .

You can also follow me on social media where I regularly post about exhibitions and new work:

Instagram: https://www.instagram.com/tomstahlphoto/

Facebook: https://www.facebook.com/tomstahlphoto/


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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Satisfaction is always guaranteed. To receive a full refund, simply return the print to me.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

All photos are printed and matted with archival materials. Please see the FAQ page for full description of materials used.

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